Documentation

Everything you need to know about using WCAG Scanner

Quick Start Guide

1. Create Your Account

Choose a plan that fits your needs (Solo, Pro, or Agency) and complete the checkout process. You'll receive a magic link via email to access your dashboard—no password required!

2. Run Your First Scan

Enter any website URL in your dashboard and click "Start Scan." Our system will analyze the page for WCAG 2.1 AA compliance issues and generate a detailed report in seconds.

3. Review Your Results

View your compliance score, total violations, and detailed findings organized by severity (Critical, Serious, Moderate, Minor). Each issue includes specific fix recommendations.

4. Fix Issues & Re-scan

Implement the suggested fixes on your website, then run another scan to verify improvements. Track your progress over time in your scan history.

Understanding Your Results

Learn how to interpret compliance scores, violation severity levels, and what each finding means for your website.

• Compliance score calculation

• Severity levels explained

• Common violations

• Fix priorities

WCAG 2.1 Guidelines

Understand the Web Content Accessibility Guidelines and why they matter for your website and users.

• What is WCAG?

• Level A, AA, AAA explained

• Legal requirements

• Best practices

Common Fixes

Step-by-step guides for fixing the most common accessibility issues found in scans.

• Color contrast fixes

• Alt text for images

• Form label improvements

• Keyboard navigation

Account Management

Manage your subscription, billing, scan history, and account settings.

• Upgrade/downgrade plans

• Billing & invoices

• Scan quota tracking

• Export reports

Security & Privacy

Learn how we protect your data and ensure secure scanning of your websites.

• Data encryption

• Session security

• GDPR compliance

• Data retention

Troubleshooting

Solutions to common issues and answers to frequently asked questions.

• Scan failures

• Login issues

• Payment problems

• Report errors

Frequently Asked Questions

How accurate are the scans?

We use Axe-core, the industry-leading accessibility testing engine trusted by Google, Microsoft, and thousands of developers. While automated testing catches 30-50% of accessibility issues, we provide comprehensive reports for the issues that can be automatically detected. We recommend combining our scans with manual testing for complete coverage.

What does a passing scan mean?

A high compliance score means your site passes automated WCAG 2.1 AA tests. However, it doesn't guarantee full legal compliance, as some accessibility issues require human judgment. Use our scans as a starting point and consider professional audits for critical applications.

How do scan quotas work?

Solo: 10 scans per purchase (accumulates if you buy multiple packs).
Pro/Agency: Unlimited scans that reset each billing cycle (monthly).

Can I scan password-protected pages?

Currently, we scan publicly accessible pages only. Support for authenticated scanning is coming soon. Contact us if you need this feature for your use case.

How long are scan results stored?

Scan results are stored for the duration of your active subscription. After account cancellation, data is retained for 30 days before permanent deletion. You can export reports anytime from your dashboard.

Do you offer refunds?

Yes! We offer a 14-day money-back guarantee for first-time purchases. If you're not satisfied, contact our billing team for a full refund—no questions asked.

Still Need Help?

Can't find what you're looking for? Our support team is here to help.

Contact Support